Contact
How to reach the person who runs Pikkit — for bug reports, wrong results, tool requests, privacy questions and takedown notices.
The site has one contact address, and a person reads it: privacy@pikkit.net. There is no contact form, because a form would need a server to receive it, and this site deliberately has none — see the about page for why.
What to include
The most useful messages, in rough order of how often they arrive:
- A tool gave a wrong result. These get fixed fastest. Include the tool's name, what you entered, what it produced and what you expected. If a calculation is off, the reference you compared against helps enormously.
- Something is broken. Say which browser and device you're on and what happened. Because everything runs on your device, a tool that fails on one browser often works on another, and knowing which narrows the cause immediately.
- A tool you wish existed. Requests shape what gets built next. The constraint worth knowing before you ask: it has to be possible entirely in a browser, with nothing uploaded — which rules out some things (lossless video editing, anything needing a server) and includes far more than people expect.
- A correction to a guide. Facts, dates, formulas — if something in an article is wrong, say what and, ideally, where the correct version can be checked.
What to expect
Every message is read. Bug reports and factual corrections usually get a reply, and a fix, within a few days. Feature requests may not get an individual reply but are kept and acted on. Nothing you send is added to a mailing list, because there isn't one, and your address is used only to reply to you.
Privacy and legal requests
Requests about personal data — access, deletion, objection — go to the same address and are handled as described in the privacy policy. In practice the answer is usually short: the tools don't collect what you enter into them, so there is nothing to retrieve or delete on that side; the data Google's advertising and analytics scripts collect is controlled through Google's own settings, linked from the policy. Copyright or takedown notices about a guide's content should identify the page and the material concerned.